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Help

Something is wrong

  • The cell has stopped, or the screen is showing a message — When it faults.
  • The application, the licence or the robot connection — Troubleshooting.
  • A word you do not recognise — Glossary.

Ask us

Write to contact@apemill.com. Tell us the version — it is in Help ▸ Stackmill © — and what the screen said.

If we need to look at the machine ourselves, that is a remote support session, and it only happens with someone in front of it.

Reference

  • FAQ — the questions we are actually asked.
  • Safety — read this one before commissioning anything.
  • What's new — what a newer version would give you.
  • Roadmap — what is coming, with no dates.
  • Release notes — what changed, version by version.